Privacy Policy
Last modified: April 13th, 2023
Privacy at Robotrak
Robotrak Technologies Co., Ltd. ("Robotrak") respects your privacy rights and we are committed to the responsible use of Personal Data concerning all stakeholders. To this effect, we are dedicated to complying with Data Protection laws, and our employees and vendors abide by internal privacy rules and policies.
About this Policy
This Privacy Policy describes how Robotrak and its affiliates process and protect Personally Identifiable Information that this website collects about its visitors ("Personal Data"). Robotrak’s website is intended to be used by Robotrak customers, commercial visitors, business associates, investors, and other interested parties for business purposes. To the extent Robotrak collects information outside of this website, Robotrak will provide a separate data protection notice where required by applicable laws.
Data Protection Applicable Laws
Robotrak is established in multiple jurisdictions and this website can be accessed by visitors based in various countries. This Policy is intended to provide notice to Data Subjects regarding Personal Data in an effort to be compliant with the strictest of all Data Protection laws of the jurisdictions in which Robotrak operates. As the data controller, Robotrak is responsible for the processing of Personal Data for the purposes and with the means described in this Privacy Policy.
Lawfulness of Processing
As a visitor, you may be a customer, supplier, distributor, end-user, or employee. This website is intended to inform you about Robotrak and its products. It is in Robotrak’s legitimate interest to understand what content visitors are interested in when they browse our pages and, sometimes to use this opportunity to interact directly with them. If you make a request or purchase through our website, the lawfulness of processing is the execution of a contract to which you are a party. If Robotrak is under legal or regulatory obligation to keep a record of or disclose information collected on this website, then the lawfulness of processing is the legal obligation to which Robotrak must comply.
Collection of Personal Data from Your Device
Even though most of our pages do not require any form of registration, we may collect data that identifies your device. For example, without knowing who you are and with the use of technology, we may use Personal Data such as your device’s IP address to know your approximate location in the world. We may also use Cookies to get information about your experience on this website, such as the pages you visit, the website from which you came and the searches you perform. In most cases, we cannot directly identify you from the information we collect using these technologies.
We collect your information through cookies or other similar technologies primarily for:
- Ensure the normal operation of Robotrak’s website. These cookies are necessary for you to browse and use the functions of Robotrak’s website. Without these cookies, you may not be able to use and access Robotrak’s website normally. For example, these cookies can record the information you have already entered so that you do not need to enter it again the next time you visit.
- Analyze the usage of Robotrak’s website in order to measure and improve the performance of Robotrak’s website. These cookies collect information about your behavior when you visit a website, such as which pages you visit frequently and whether you receive error notifications. With this information, we can improve the structure, navigation and content of our website to provide you with a better experience.
- You can manage your cookie preferences at any time by changing the cookie Settings in your browser. If you disable our cookies in your browser Settings, you may find that some parts of our website do not work properly. If you have any questions about our use of cookies or other similar technologies, you can also contact us through the contact details in the " Your rights regarding Personal Data " section. Overall, these processing activities use data from your personal device, and we strive to take appropriate cybersecurity measures to protect this data.
Use of Personal Data
Personal Data collected by Robotrak through this website is used in support of our relationship with customers, commercial visitors, business associates, investors, and other interested parties for business purposes. In compliance with Data Protection laws, all means that collect your Personal Data provide detailed information about the specific purposes of processing before you voluntarily submit your Personal Data.
Security of Personal Data
In order to protect your privacy, Robotrak implements cybersecurity measures to safeguard the security of your Personal Data when collecting, storing and processing the Personal Data you share with us. These necessary measures are of technical and organizational nature and aim at preventing against alteration, loss and non-authorized access to your data.
Sharing of Personal Data
Robotrak will not share your personal information collected from this website with an unrelated third-party without your permission. However, in the normal operation of our website, we instruct subcontractors to process Personal Data on our behalf. Robotrak and these subcontractors implement appropriate contractual and other measures to protect your Personal Data. In particular, the subcontractors can only process your Personal Data under our written instructions, and they must implement technical and organizational security measures to protect your data.
We may share your personal information with the outside world in accordance with laws and regulations or mandatory requirements of government authorities. Subject to compliance with laws and regulations, when we receive the above request for disclosure of information, we will require the issuance of corresponding legal documents, such as a subpoena or letter of investigation. We strongly believe that we should be as transparent as possible about the information we are asked to provide to the extent permitted by law.
In the following circumstances, sharing, transferring or publicly disclosing your personal information does not require your prior authorization and consent:
- Those directly related to national security and national defense security;
- Those directly related to a criminal investigation, prosecution, trial and execution of judgment;
- For the purpose of safeguarding the life, property and other major legitimate rights and interests of you or other individuals, but it is difficult to obtain their consent;
- Personal information you disclose to the public by yourself;
- Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
- It is necessary to sign and perform the contract as required by the personal information subject;
- necessary for the maintenance of the safe and stable operation of the products or services provided, such as the detection and disposal of faults of the products or services;
- Other circumstances stipulated by laws and regulations.
Cross-Border Transfer
Your personal information may be stored and processed in any country where we have facilities or subcontractors, and by using our service or by providing Personal Data, your information may be transferred to countries outside of your country of residence. In the event of such a cross-border transfer, appropriate contractual and other measures are in place to protect your Personal Data and to make that transfer lawful in accordance with Data Protection laws.
Retention Period
We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and according with Data Protection laws and good practices. For example, we may store and process Personal Data for the length of time we have a relationship with you and as long as we provide products and services to you. Robotrak could be required to store some Personal Data as an archive for the length of time we have to comply with a legal or regulatory obligation to which we are subject. After the data retention period has been reached, Robotrak shall erase and no longer store your Personal Data.
Protection of Minors
Our products, websites and services are primarily geared toward adults. We do not collect personal information from minors without the consent of their parents or guardians. In collecting minors' personal information with parental consent, we will only use or publicly disclose such information if it is permitted by law, expressly consented to by parents or guardians, or necessary for the protection of minors.
If we have collected personal information from minors without prior verifiable parental consent, we will try to delete the data as soon as possible. If you are the guardian of a minor, please get in touch with us in time if you have any questions about the use of our services by the minor under your custody or the user information provided to us by the minor. We will protect the confidentiality and security of minor user information by relevant national laws and regulations and the provisions of this policy.
Your rights regarding Personal Data
As a Data Subject, you may also exercise the following rights according to Data Protection Laws: Right of access; Right to rectification; Right to erasure; Right to restriction of processing and to object. For any questions regarding your rights as a Data Subject, please contact business@robotrak.cn.
Update of the Policy
This Policy may be updated from time to time to adapt to legal or regulatory changes pertaining to Personal Data, and we will indicate the date the Policy was updated.
Email: webcontactbot.robotrak.cn
Address: Floor 6, Building 8, Fengsheng Shanghui Office Building, 119 Software Avenue, Yuhuatai District, Nanjing, China, 210012